Privacy Policy

Privacy Policy Statement for Bobofoods Ecommerce Website

At Bobofoods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our ecommerce website. By accessing and using our website, you consent to the practices described in this policy.

1. Information Collection:
We may collect personal information such as your name, email address, contact number, shipping address, and payment details when you place an order on our website. Additionally, we may collect non-personal information like cookies, IP address, browser type, and referring pages for analytical purposes.

2. Information Use:
We use the collected information to process your orders, deliver products, communicate with you regarding your purchases, and provide customer support. We may also use your information to personalize your shopping experience, improve our website, and send you promotional offers or newsletters if you opt-in for such communications.

3. Information Sharing:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, such as payment processors and shipping companies. These third parties are obligated to maintain the confidentiality of your information.

4. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. These measures include secure server connections, data encryption, firewalls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Cookies:
Our website uses cookies, which are small text files stored on your device. Cookies help us enhance your browsing experience, analyze website traffic, and personalize content. You have the option to disable cookies in your browser settings, but this may limit certain functionalities on our website.

6. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age. If we become aware of such information being collected, we will promptly delete it.

7. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date. We recommend reviewing this policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the provided contact details on our website.

By continuing to use our ecommerce website, you acknowledge and agree to the terms of this Privacy Policy.

Questions and complaints

To ask questions or make comments on this Privacy Statement or to make a complaint about our compliance with applicable privacy laws, please contact Us or Write in to us at: BOBO FOOD & BEVERAGES LIMITED, 87A, Iju Road, Ifako-Agege, Lagos, Nigeria.

You can also contact us via email at: contactusl@bobofoods.com.

We will acknowledge and investigate any complaint about the way we manage personal data (including a complaint that We have breached your rights under applicable privacy laws).

If you have a complaint about the way we use your information or how we respond to your requests and questions related to privacy, you can also send a complaint to your national Data Protection Authority.

How we respond to your request

Requests can be made by clicking on the contact link on the website that forwarded you to this Privacy statement or publishes this statement.

We may decline requests if we cannot verify your identity, your request is unreasonable or unspecific or in case your request jeopardizes the privacy of others. We will reply to you anyhow within 30 days.